QuickBooks may encounter technical difficulties on occasion, as is the case with any software. The most frequently encountered issue reported by users is payroll update errors. These errors have the potential to impede payroll processing, delay employee payments, and result in compliance issues. In this blog, we will analyze the most prevalent QuickBooks Payroll Update Errors in 2025, including their meanings and potential solutions.
Error PS038 – Paychecks Are Immobilized as “Online to Send”
Significance: This occurs when there are wages that are stuck in the system and have not been successfully transmitted to Intuit.
Resolve:
- Go to the Payroll Center to locate paychecks that are currently blocked.
- If the wages have already been processed, send them or delete and recreate them.
- Retry the payroll update after updating QuickBooks.
- tur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Error PS077 or PS032 – Tax Table Files That Have Been Damaged
Significance: These errors indicate that the payroll tax table files are either absent or damaged.
Resolve:
- Ensure that your QuickBooks subscription is operational.
- Confirm the registration of the product.
- Repair QuickBooks through the Control Panel.
- Access the most recent payroll tax table by downloading it.
Error 15240 – Issue with Internet Settings or File Permission
Significance: Error 15240 typically manifests when QuickBooks is unable to authenticate the digital signature of a file or when the date and time settings are incorrect.
Resolve:
- Execute QuickBooks with administrative privileges.
- Ensure that SSL 2.0 and 3.0 are enabled and that Internet Explorer is updated.
- Ensure that QuickBooks updates are permitted by reviewing the firewall settings.
QuickBooks File Copy Service (FCS) Not Running Error 15243
Message: This error occurs when the File Copy Service is not enabled.
Resolve:
- Click on the Windows key and the R key simultaneously. Type “services.msc” and press the Enter key.
- Find Intuit QuickBooks FCS and verify that it is configured to “Automatic” and “Running.”
- Restart QuickBooks and attempt the update once more.
Error PS107: Corrupt File or Outdated Software
Significance: The payroll update is being impeded by an antiquated software or corrupted file.
Resolve:
- Manually download the most recent payroll update.
- Effective Strategies for Preventing Payroll Update Errors
- Consistently implement QuickBooks’ most recent iteration.
- Ensure that your payroll subscription is active and that your license information is verified.
- Prior to updating, establish consistent backups.
- Ensure that updates can be received by verifying the internet and security settings.
- Utilize official Intuit tools, such as the QuickBooks Tool Hub, to promptly identify and resolve errors.
Conclusion
QuickBooks Payroll update errors can disrupt your payroll operations; however, they are typically straightforward to resolve if you comprehend the error codes. Most of these issues can be avoided by ensuring that your software is up-to-date, that your settings are accurate, and that you utilize Intuit’s diagnostic tools. Consider contacting a certified QuickBooks ProAdvisor or Intuit support for professional assistance in the event of recurring or complex errors.