Company File Issues
QuickBooks Company File Issues: Causes and Solutions
QuickBooks company file issues can prevent users from accessing essential financial data, leading to workflow disruptions. This guide outlines the most common company file errors, their causes, and solutions to help resolve them efficiently.
Common QuickBooks Company File Issues
- QuickBooks Error 6000 Series – Includes errors like 6000, -82, -301, -305, and -816, which occur when opening, restoring, or backing up company files.
- QuickBooks Error -6000, -77 – Happens when the company file is stored in an incorrect folder.
- QuickBooks Error -6000, -107 – Occurs due to a damaged or corrupted company file.
- QuickBooks Error 6150, -1006 – Appears when creating, opening, or modifying company files.
- QuickBooks Error 6147, 0 – Occurs when restoring a backup file.
- QuickBooks Error 6189, -816 – Related to multi-user mode issues.
- QuickBooks Error 80070057 – Indicates the user does not have permission to access the company file.
- QuickBooks Error H202, H505 – Multi-user mode errors that occur when QuickBooks cannot communicate with the server.
Causes of QuickBooks Company File Issues
- Corrupt or damaged company files.
- Incorrect folder permissions.
- Multi-user mode conflicts.
- Network and firewall restrictions.
- Using an outdated QuickBooks version.
How to Fix QuickBooks Company File Issues
1. Run QuickBooks File Doctor
- Download and install QuickBooks Tool Hub.
- Open the tool and select Company File Issues.
- Click Run QuickBooks File Doctor and select the company file.
- Follow the prompts to fix file corruption.
2. Restore a Backup Copy
- Open QuickBooks and go to File > Open or Restore Company.
- Choose Restore a backup copy and select the most recent backup file.
- Follow the on-screen instructions to restore the company file.
3. Check File and Folder Permissions
- Locate the QuickBooks company file folder.
- Right-click the folder and select Properties > Security.
- Ensure the Full Control permission is granted to all users.
4. Verify Hosting Settings
- Open QuickBooks and go to File > Utilities.
- If Stop Hosting Multi-User Access is visible, disable it and restart QuickBooks.
5. Rename the .ND and .TLG Files
- Open the QuickBooks company file location.
- Locate files with extensions .ND and .TLG.
- Rename them by adding .OLD at the end (e.g., companyfile.ND.OLD).
- Restart QuickBooks and try opening the company file again.
6. Use QuickBooks Database Server Manager
- Open QuickBooks Tool Hub and go to Network Issues.
- Click QuickBooks Database Server Manager and scan the company file folder.
- Restart the computer and open QuickBooks in multi-user mode.
7. Fix Multi-User Mode Errors (H202, H505)
- Ensure QuickBooks Database Server Manager is installed on the server.
- Check firewall settings and allow QuickBooks processes through.
- Restart QuickBooks and attempt to open the company file in multi-user mode.
Conclusion
QuickBooks company file issues can disrupt business operations, but following the right troubleshooting steps can help restore access. Regular backups, proper file management, and using QuickBooks tools like File Doctor can prevent most issues.
For expert assistance, contact HostDocket’s QuickBooks Premier Support at [xxx-xxx-xxx] for reliable solutions to company file problems.